Firstly, we often get asked if you should bring your bike to the back door. We only have one entrance so no matter the state of the bike just bring it in via the front door.
The good new is that when you pre-book we take all your details and therefore the drop off process is much much easier. We will simply ask your name and if you have any specific problems you'd like looked at. Give you a receipt for your bike and you will be on your way.
If you haven't pre-booked then we will need to spend a few minutes taking contact details from you and book you into our system.
Please keep the receipt we give you at drop-off in a safe location you will require it when you collect the bike.